Privacy Policy
Last updated: May 2026
Zahav Jewelry ("Zahav Jewelry," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit www.zahavjewelry.com, make a purchase, create an account, sign up for marketing communications, submit a review, or otherwise interact with our website and services (collectively, the "Services").
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically through your interactions with our website, and from certain trusted third parties.
Information You Provide Directly
This may include: name, billing address, shipping address, email address, phone number, payment information, account login credentials, order details, purchase history, customer support communications, product reviews, feedback, or testimonials, and SMS or email marketing preferences.
Information Collected Automatically
When you visit our website, we may automatically collect: IP address, browser type, device information, operating system, time zone, referring website, browsing behavior, pages viewed, products viewed, cart activity, session activity, and interaction with ads or marketing campaigns. This information may be collected through cookies, pixels, tags, analytics tools, SDKs, and similar tracking technologies.
Information from Third Parties
We may receive information from third-party partners, including Shopify, payment processors, fraud prevention providers, shipping and fulfillment providers, analytics providers, advertising platforms, email and SMS marketing platforms, review platforms, and social media platforms.
2. How We Use Your Information
We use your personal information to operate and improve our business, including to:
- process and fulfill orders
- process payments
- provide shipping and delivery updates
- create and manage customer accounts
- provide customer support
- detect fraud or suspicious activity
- improve our products, website, and services
- personalize your shopping experience
- send transactional and promotional communications (where permitted)
- measure advertising effectiveness
- perform analytics and business reporting
- comply with legal obligations
3. Payment Processing
Payments made through our website are securely processed through third-party payment providers, which may include Shopify Payments, Shop Pay, PayPal, Apple Pay, Google Pay, and major credit and debit card processors. We do not store full payment card details on our own servers.
4. Customer Accounts
If you create an account, we may store your name, contact information, login credentials, order history, saved preferences, and saved addresses. You are responsible for maintaining the confidentiality of your account credentials.
5. Reviews & User Content
If you submit reviews, testimonials, photos, or other content, that content may be publicly displayed. We may use third-party review platforms, including services that import verified customer reviews from external marketplaces, including Etsy. By submitting content, you grant us the right to display, reproduce, and use that content in connection with our business, subject to applicable law.
6. Marketing Communications
If you subscribe to our marketing communications, we may send you promotional emails, product announcements, restock notifications, cart reminders, promotional offers, and SMS messages (if you opt in). You may unsubscribe at any time by clicking the unsubscribe link in emails, following SMS opt-out instructions, or contacting us directly.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to improve website performance, personalize your experience, remember preferences, and support analytics and advertising. You can manage cookies through your browser settings. Please see our Cookie Policy for more information.
8. Advertising & Analytics
We may work with third-party advertising and analytics providers, including Google, Meta (Facebook / Instagram), Shopify tools, and remarketing and analytics partners. These providers may collect information about your interactions across websites, devices, and services. Under some privacy laws, this activity may be considered a sale of personal information, sharing of personal information, or targeted advertising.
9. Your Privacy Choices
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, request data portability, opt out of targeted advertising, opt out of certain sharing activities, and withdraw marketing consent. To exercise privacy rights, contact: info@zahavjewelry.com.
10. Global Privacy Control (GPC)
If your browser sends a recognized Global Privacy Control (GPC) signal, we will treat that signal, where legally required, as a request to opt out of activities that may be considered targeted advertising, sale, or sharing of personal information for that browser and device.
11. International Customers
We serve customers internationally. If you access our Services from outside the United States, your information may be transferred to, stored, and processed in countries where privacy laws may differ from those in your jurisdiction.
12. Data Retention
We retain personal information only as long as reasonably necessary for fulfilling orders, customer service, legal compliance, dispute resolution, tax and accounting obligations, fraud prevention, and legitimate business operations.
13. Security
We use commercially reasonable safeguards to help protect personal information. However, no system, transmission method, or storage environment can be guaranteed to be completely secure.
14. Children's Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
15. Third-Party Services & Links
Our website may integrate with or link to third-party services, platforms, or websites, including payment providers, shipping providers, review platforms, social media platforms, and advertising partners. We are not responsible for the privacy practices of third parties.
16. U.S. State Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable laws, including rights related to access, correction, deletion, portability, and opting out of targeted advertising or sale/sharing activities. To submit a privacy request: info@zahavjewelry.com.
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date. Continued use of our Services after changes constitutes acceptance of the updated policy.
18. Contact Us
Zahav Jewelry
Ridgewood, NY, United States
info@zahavjewelry.com